Evaluation library

UniGe’s digital transformation: impact evaluation

Project 2025–2027 Digital Transformation Plan of the University of Genoa
Geographical area Genoa
Publication year 2026

Scientific coordination Intellera
Evaluation Ex post
Method SROI or other non-counterfactual impact assessment, Implementation analysis

Goal Planet

Project partner(s) University of Genoa

Key priority

Evolution of the information systems of the University of Genoa.

 

Description

The University of Genoa’s 2025–2027 Digital Transformation Plan provides for the renewal of the university’s information systems through interventions on processes, technologies, and applications. The plan is organized into six areas: organization and change management, digital services, platforms, data and artificial intelligence, digital infrastructure, and cybersecurity. For each area, objectives and projects are defined in connection with the main areas of intervention: education and students, research, third mission, organization and resources. The evaluation provides an estimate of the economic, social, and environmental impact of the digital transformation one, five, and ten years after implementation, in terms of freed capacity, risk reduction, and enabling effects, and reports the progress of the initiatives as of July 31, 2026.

 

KEY FIGURES OF THE PROJECT
6 Areas of intervention
7,300 Hours/year freed from manual and repetitive activities from the first year
5 FTEs available for reallocation from year one

Evaluation

  • Purpose:
    Ongoing Improvement (Improvement)
    Performance Evaluation (Improvement)
    Transparency (Accountability)
    Knowledge and scientific research (Advocacy)
  • Methodology:
    SROI or other non-counterfactual estimate
    Implementation analysis
  • Sample and data collection:
    Qualitative interviews, document analysis, and administrative data from the monitoring of the University of Genoa.
Results – Key Findings
7,300 Hours/year of work freed from manual and repetitive activities from the first year
5 FTEs of full-time capacity, reallocable to higher-value activities
9,000 Hours/year freed at 5 years; value stable at 10 years

Digital Transformation Plan of UniGe – Key results

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