{"id":38286,"date":"2025-06-17T15:54:37","date_gmt":"2025-06-17T13:54:37","guid":{"rendered":"https:\/\/www.compagniadisanpaolo.it\/?page_id=38286"},"modified":"2025-06-30T16:23:07","modified_gmt":"2025-06-30T14:23:07","slug":"operations-department","status":"publish","type":"page","link":"https:\/\/www.compagniadisanpaolo.it\/en\/our-challenges\/operations-department\/","title":{"rendered":"Operations Department"},"content":{"rendered":"
[vc_row][vc_column][vc_column_text css=”” el_class=”text-headline2″]The Operations Department<\/strong> oversees and coordinates the Foundation\u2019s administrative and organisational<\/strong> processes.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n
\n

Its role is to ensure<\/strong> the efficiency of all the Foundation\u2019s functions<\/strong><\/em>, by fostering an organisational culture geared towards continuous improvement <\/strong>and helping put the trust-based approach<\/strong>\u00a0into practice.<\/p>\n

This also involves ensuring transparency, compliance with regulatory requirements, adherence to processes and the empowerment of human resources<\/strong>.
\nThe Department also manages relations with the consortium company PR.I.S.MA\u00a0\u2013 Progetti Innovazione Soluzioni Management S.c.r.l.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1750234398938{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/ATTIVITA-DELLA-DIREZIONE-OPERATIVA-scaled.jpg?id=38333) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”top” el_class=”txt-img txt-sx row”][vc_column width=”5\/12″ offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″ el_class=”mb-5 mb-lg-0″][vc_column_text css=”” el_class=”txt-img mb-0″]\n

A close focus on quality <\/strong>\u00a0and continuous improvement <\/strong>underpins FCSP\u2019s commitment to maintaining, updating and improving the certified management systems<\/strong>with which it has equipped itself. This involves identifying the policies and objectives of the certification systems, as well as the functions responsible for implementing them, so as to be able to supervise their work<\/strong> and determine what staff training<\/strong>\u00a0is needed to ensure the smooth running of the management systems.<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”5\/12″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n
These activities culminate in the review and validation of management system reference documents<\/strong> for submission to the competent bodies, who are kept constantly up to date with the goals achieved. One of the department\u2019s functions is to receive and process suggestions<\/strong> and requests made by staff with regard to development opportunities, with a view to achieving small positive changes<\/strong> that lead cumulatively to significant improvements<\/strong>\u00a0in efficiency, quality and performance.<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” el_class=”text-headline2″]The department acts by synergistically integrating a broad range of competences, divided across specific offices.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n
\n

Cost Management<\/strong><\/p>\n

Cost Management is responsible for monitoring<\/strong><\/em> trends in\u00a0economic variables<\/strong> connected with the organisation\u2019s management and its grant-making. It acts by setting<\/strong><\/em> and measuring<\/strong><\/em> performance indicators <\/strong>and organising targeted reports<\/strong>. It is a reference point for introducing new measurement systems<\/strong><\/em>\u00a0and providing staff with information and training<\/strong>, with a view to specialising and simplifying the day-to-day running of institutional activity.<\/p>\n

It acts as a link and interface<\/strong>\u00a0between FCSP units and PR.I.S.MA<\/strong>\u00a0\u2013 Progetti Innovazione Soluzioni Management S.c.r.l. in connection with the services provided by the latter (e.g. purchasing, IT, legal).<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1750234551330{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/COST-MANAGEMENT-scaled.jpg?id=38336) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”1\/2″ css=”.vc_custom_1750234678158{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/INTERNAL-AUDIT-1-scaled.jpg?id=38340) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n

\n

Internal Audit<\/strong><\/p>\n

Internal Audit conducts audits of the organisation\u2019s main processes<\/strong><\/em> in order to monitor the effectiveness of the Foundation\u2019s control systems, with regular sample-based audits in the main areas of operation. It also oversees the operation of internal processes<\/strong>\u00a0with a view to ensuring efficient management and facilitating continuous improvement.<\/p>\n

It supports the governing bodies responsible for internal control (Board of Statutory Auditors and Supervisory Body in accordance with Legislative Decree No. 231\/2001) in the performance of its supervisory activities, as well as the functions responsible for maintaining the certified management systems<\/strong>\u00a0in the conduct of internal audits.<\/p>\n

It provides support and advice<\/strong>\u00a0to other internal functions in the drafting and\/or revision of internal regulations and procedures.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n

\n

Human Resources and Organisation<\/strong><\/p>\n

Human Resources and Organisation manages and coordinates the organisation<\/strong>, growth<\/strong>, development<\/strong> and continuous empowerment<\/strong> of staff<\/strong><\/em>, including the search, selection and recruitment of new resources<\/strong>. By determining internal requirements and analysing changes in external context, it manages training initiatives <\/strong><\/em>aimed at developing both technical skills and soft skills.<\/p>\n

It takes care of the Foundation\u2019s internal communication<\/strong><\/em>, with a view to promoting and reinforcing team spirit, a sense of belonging and the process of learning and cross-cutting understanding of the Foundation\u2019s work.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1750234723372{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/RISORSE-UMANA-scaled.jpg?id=38342) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”1\/2″ css=”.vc_custom_1750234779922{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/SEGRETERIE-scaled.jpg?id=38344) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n

\n

Secretariats<\/strong><\/p>\n

The Secretariats support the Heads of Department and Heads of Goal with planning <\/strong><\/em>and organising<\/strong><\/em> their routine and non-routine activities<\/strong>, while also organising meetings, managing diaries and handling incoming and outgoing calls.
\nThey work alongside the various FCSP units in an important coordinating<\/strong>\u00a0role<\/strong>.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”txt-img txt-sx row”][vc_column width=”5\/12″ el_class=”mb-5 mb-lg-0″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][vc_column_text css=”” el_class=”txt-img mb-0″]\n

\n

Administration, Budget and Financial Reporting<\/strong><\/p>\n

Administration, Budget and Financial Reporting manages the activities involved in drafting the budget and financial statements<\/strong><\/em>, overseeing the fulfilment of tax obligations <\/strong><\/em>and managing the administrative side of<\/strong> grant-making<\/strong><\/em> and the initiatives<\/strong><\/em> supported by the Foundation. It supports the institutional sector with the administrative management of projects, from the receipt of grant applications to the administrative control of expenses incurred within the framework of funded initiatives, and monitors the fulfilment of tax obligations. It takes care of updating institutional processes and procedures, with interventions aimed at standardising approaches to project design and tools<\/strong>, with a special emphasis on simplifying the administrative relationship with beneficiary bodies<\/strong>, thereby helping translate the trust-based approach<\/strong>\u00a0into tangible benefits.<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1750234867615{background-image: url(https:\/\/www.compagniadisanpaolo.it\/wp-content\/uploads\/AMMINISTRAZIONE-E-BILANCIO-1-scaled.jpg?id=38348) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10″][vc_empty_space el_class=”fill-square”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” el_class=”text-headline2″][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"The Operations Department oversees and coordinates the Foundation\u2019s administrative and organisational processes. Its role is to ensure the efficiency of all the Foundation\u2019s functions, by fostering an organisational culture geared towards continuous improvement and helping put the trust-based approach\u00a0into practice. This also involves ensuring transparency, compliance with regulatory requirements, adherence to processes and the empowerment of human resources. The Department also manages relations with the consortium company PR.I.S.MA\u00a0\u2013 Progetti Innovazione Soluzioni Management S.c.r.l. A close focus on quality \u00a0and continuous improvement underpins FCSP\u2019s commitment to maintaining, updating and improving the certified management systemswith which it has equipped itself. This involves identifying the policies and objectives of the certification systems, as well as the functions responsible for implementing them, so as to be able to supervise their work and determine what staff training\u00a0is needed to ensure the smooth running of the management systems. These activities culminate in the review and validation of management system reference documents for submission to the competent bodies, who are kept constantly up to date with the goals achieved. One of the department\u2019s functions is to receive and process suggestions and requests made by staff with regard to development opportunities, with a view to achieving small positive changes that lead cumulatively to significant improvements\u00a0in efficiency, quality and performance. The department acts by synergistically integrating a broad range of competences, divided across specific offices. Cost Management Cost Management is responsible for monitoring trends in\u00a0economic variables connected with the organisation\u2019s management and its grant-making. It acts by setting and measuring performance indicators and organising targeted reports. It is a reference point for introducing new measurement systems\u00a0and providing staff with information and training, with a view to specialising and simplifying the day-to-day running of institutional activity. It acts as a link and interface\u00a0between FCSP units and PR.I.S.MA\u00a0\u2013 Progetti Innovazione Soluzioni Management S.c.r.l. in connection with the services provided by the latter (e.g. purchasing, IT, legal). Internal Audit Internal Audit conducts audits of the organisation\u2019s main processes in order to monitor the effectiveness of the Foundation\u2019s control systems, with regular sample-based audits in the main areas of operation. It also oversees the operation of internal processes\u00a0with a view to ensuring efficient management and facilitating continuous improvement. It supports the governing bodies responsible for internal control (Board of Statutory Auditors and Supervisory Body in accordance with Legislative Decree No. 231\/2001) in the performance of its supervisory activities, as well as the functions responsible for maintaining the certified management systems\u00a0in the conduct of internal audits. It provides support and advice\u00a0to other internal functions in the drafting and\/or revision of internal regulations and procedures. Human Resources and Organisation Human Resources and Organisation manages and coordinates the organisation, growth, development and continuous empowerment of staff, including the search, selection and recruitment of new resources. By determining internal requirements and analysing changes in external context, it manages training initiatives aimed at developing both technical skills and soft skills. It takes care of the Foundation\u2019s internal communication, with a view to promoting and reinforcing team spirit, a sense of belonging and the process of learning and cross-cutting understanding of the Foundation\u2019s work. Secretariats The Secretariats support the Heads of Department and Heads of Goal with planning and organising their routine and non-routine activities, while also organising meetings, managing diaries and handling incoming and outgoing calls. They work alongside the various FCSP units in an important coordinating\u00a0role. Administration, Budget and Financial Reporting Administration, Budget and Financial Reporting manages the activities involved in drafting the budget and financial statements, overseeing the fulfilment of tax obligations and managing the administrative side of grant-making and the initiatives supported by the Foundation. It supports the institutional sector with the administrative management of projects, from the receipt of grant applications to the administrative control of expenses incurred within the framework of funded initiatives, and monitors the fulfilment of tax obligations. It takes care of updating institutional processes and procedures, with interventions aimed at standardising approaches to project design and tools, with a special emphasis on simplifying the administrative relationship with beneficiary bodies, thereby helping translate the trust-based approach\u00a0into tangible benefits.","protected":false},"author":19,"featured_media":38332,"parent":9222,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-38286","page","type-page","status-publish","has-post-thumbnail","hentry","entry","post-inner"],"acf":[],"yoast_head":"\nOperations Department - Fondazione Compagnia di San Paolo<\/title>\n<meta name=\"description\" content=\"The Operations Department oversees and coordinates the Foundation\u2019s administrative and organisational processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.compagniadisanpaolo.it\/en\/our-challenges\/operations-department\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Operations Department - 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